Feedback and complaints

Somerville welcomes feedback about our work and services. We take your complaints and feedback seriously and we value the opportunity to improve our services.

Somerville’s Feedback and Complaint Policy

You can reach out to us by filling out the form below, or via telephone on 08 8920 4100.

If you feel the complaint has not been resolved satisfactorily by Somerville, you can contact the NDIS Quality and Safeguards Commission or phone 1800 035 544.

There are also other third parties you can speak to, which are listed below:

Health and Community Services Complaints Commission or phone (08) 8999 1969
Services Australia on 1800 634 035 or email complaints@dss.gov.au
Office of the Independent Commissioner Against Corruption (ICAC) NT on 1800 250 918
Community Justice Centre on 1800 000 473

You can also have the assistance from the Northern Territory Interpretation and Translator Service, by calling: 1800 676 254. Or you can contact the National Relay Service by calling 1800 035 544

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Feedback and complaints

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